Practice Manager Live
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Always free to attend

Free events, meetups and webinars for GP practice managers

Connect with practice managers across every NHS region. Whether you prefer an in-person meetup down the road or a lunchtime webinar at your desk, we bring the community together — at zero cost to you.

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12+

Events per year

7

NHS regions covered

100%

Free to attend

CPD

Certified sessions

Three formats

Ways to get involved

Every format is shaped around what PMs actually need — practical, peer-led, and completely free.

Regional in-person meetups

Informal but structured gatherings for practice managers in the same area. Get out of the practice and into the room with peers who understand exactly what your day looks like.

  • 2–4 hours per session
  • Local venues — hotels, NHS hubs, community spaces
  • 10–40 attendees per event
  • Topics voted on by members
  • Chatham House rules apply
  • Optional networking dinner after
Live online webinars

Expert-led sessions you can join from your desk, your car, or your kitchen table. Interactive Q&A, practical takeaways, and a recording sent afterwards.

  • 60–90 minutes per session
  • Expert speakers from primary care
  • Live Q&A throughout
  • Recording shared with all members
  • CPD certificate on request
  • 200+ typical attendance
National annual conference

The biggest day in the GP practice management calendar. A full day of keynotes, hands-on workshops, an expo floor, and genuine peer connection — entirely free to attend.

  • Full-day event (09:00–17:00)
  • National keynote speakers
  • 500+ attendees from across the UK
  • Parallel workshop tracks
  • Supplier expo & demo area
  • Accommodation bursary for long-distance travel

Agenda topics

What we cover

Topics are proposed and voted on by the community. These are the subjects that come up again and again — because they matter most.

CQC inspection readiness
QOF strategy & optimisation
HR & employment law updates
NHS finance & funding changes
Digital transformation & AI in general practice
PCN development & ARRS
Sickness absence management
Patient access & triage
Mental health & staff wellbeing
Recruitment & retention
Retirement & succession planning
New to practice management

Recent sessions

Past events highlights

A taste of what we've covered recently. Join free and you'll get access to recordings from all past online sessions.

Session recording available
Surviving your next CQC inspection
March 2025Online webinar247 attended

A deep-dive into the new single assessment framework with an experienced CQC inspector and two PMs who had recently gone through the process. Covered evidence portfolios, staff interview preparation, and managing inspection day logistics.

CQCCompliance
Session recording available
North West regional meetup — spring 2025
April 2025Manchester34 attended

An informal evening session at a Manchester venue with structured table discussions on workforce challenges, PCN integration, and the real-world impact of ARRS roles. Followed by a networking dinner sponsored by the group.

In-personNetworking
Session recording available
GP finance masterclass: understanding the BMA contract
January 2025Online webinar312 attended

A two-hour session with an NHS finance specialist breaking down the GP contract, enhanced services, investment and impact fund, and the key numbers every practice manager should understand heading into the new financial year.

FinanceContract
Join free to access all recordings

UK-wide

Coming to your region

We're building a network of regional chapters across England, Scotland, Wales, and Northern Ireland. Sign up and we'll notify you the moment events launch near you.

North East & Yorkshire
Active
North West
Active
Midlands
Active
East of England
Planning
London
Active
South East
Active
South West
Planning
Wales
Launching soon
Scotland
Launching soon
Northern Ireland
Planning

Get involved

Three ways to participate

Attend

The easiest way in. Create your free account and start attending.

  1. 1Create your free Practice Manager Live account
  2. 2Browse upcoming events on this page
  3. 3Register for the events that interest you
  4. 4Receive a confirmation and calendar invite
  5. 5Turn up (or log in) and join the conversation
  6. 6Download your CPD certificate after online sessions

Speak

You have hard-won expertise. Share it with 200–500 peers who'll genuinely benefit.

  1. 1Post in the forum or use the "Speak" contact form
  2. 2Our events team will reach out within 5 working days
  3. 3Agree on a topic, format, and date together
  4. 4We handle all promotion, registration, and tech setup
  5. 5Deliver your session — we manage Q&A facilitation
  6. 6We share the recording with the community afterwards

Propose a topic

Know what PMs are struggling with? Put it forward and let the community vote.

  1. 1Post your idea in the "Events & Topics" forum board
  2. 2Other members upvote the topics they want
  3. 3Top-voted topics get scheduled as events each quarter
  4. 4Proposers get a shoutout at the start of their event
  5. 5Optionally join as a panel member or co-host
  6. 6See your idea turn into a session that helps hundreds
For speakers & hosts

Why presenting is worth it

Sharing your expertise with thousands of peers is rewarding in its own right — and it comes with some tangible perks too.

Build your professional profile

Be recognised as a subject-matter expert across the UK GP practice management community.

CPD credit for presenting

Time spent preparing and delivering a session counts towards your CPD hours.

Access to the full recording

Keep a copy of your session to use as a portfolio piece, training aid, or reference material.

Community feedback

Receive anonymised Q&A summaries and attendee feedback to help you develop your thinking.

Networking before & after

You'll be connected with attendees who want to continue the conversation — great for peer learning.

Invitation to future events

Speakers are first in line when we're planning panel discussions, conference slots, and workshops.

Full AV & tech support

We handle all the technology — Zoom, slides, streaming, recording — so you can focus on content.

No cost to you

Speaking is always free. We will never charge speakers for the privilege of contributing to the community.

Express interest in speaking

FAQ

Common questions

Can I bring colleagues from my practice?

Absolutely — in fact we encourage it. There's no limit on how many people from the same practice can attend. For in-person events we ask everyone to register individually so we can manage venue numbers, but there's no extra cost.

Is there CPD certification?

Yes. All live online webinars and the annual conference are eligible for CPD credits. After attending you'll receive a personalised CPD certificate you can use for your portfolio. The number of credits varies by session length — typically 1–3 hours of CPD per event.

Are sessions recorded?

Online webinars are recorded and shared with all registered members within five working days. In-person events operate under Chatham House rules — we don't record those, but we do share anonymised notes and any slides presenters have agreed to share.

How often do events happen?

We aim for at least 12 events across the year — a mix of regional meetups, monthly or bi-monthly webinars, and the national conference. We also run ad-hoc sessions when major NHS changes happen that practice managers need to understand quickly.

Are these really free? What's the catch?

Genuinely free — no ticket fee, no hidden premium tier, no "you'll be billed after the trial" trap. Practice Manager Live is a community-funded project. Some in-person events may have a small optional contribution for venue hire if we can't find a sponsor, but attendance is never gated on payment.

I'm not yet a practice manager — can I still attend?

Yes. Events are open to anyone working in GP practice management, including deputy PMs, operations managers, business managers, practice administrators stepping into PM roles, and those studying for relevant qualifications.

How do I find out about upcoming events?

Create a free account on Practice Manager Live and you'll receive email notifications when new events are announced. Members always get priority access and often see events a week or two before they're listed publicly.

Can I suggest a topic or volunteer to speak?

We'd love that. Use the "Propose a topic" button on this page or post in the community forum. If you have expertise in a particular area of practice management and want to share it, get in touch via the forum or the contact page — our events team will reach out.

Are in-person events accessible?

We do our best to choose accessible venues with step-free access, accessible toilets, and good transport links. Every event listing includes accessibility details. If you have specific requirements please contact us when you register and we'll do our best to accommodate you.

Join 3,000+ practice managers

Create your free account today and you'll be the first to hear about upcoming events, get access to recordings from past sessions, and connect with peers across every NHS region.

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