Practice Business Continuity Plan Template

A complete BCP template for GP practices covering IT failure, premises issues, key staff absence, and major incidents.

## Business Continuity Plan

**Review date:** [Annual] **Owner:** Practice Manager

### Risk Scenarios

1. **IT system failure** — activate paper consultation records; print patient lists daily by 8am

2. **Premises loss** — activate alternative site agreement with nearby practice; contact ICB

3. **Key staff absence** — escalation tree: PM → Lead GP → Deputy PM → ICB Primary Care

4. **Utilities failure** — generator or alternative premises protocol

### Key Contacts

- EMIS/SystmOne support: ___

- ICB urgent support: ___

- NHS IT helpdesk: ___

- Utilities emergency: ___

- Landlord/building owner: ___

### Staff Escalation

[PM] → [Lead Partner] → [Deputy/Senior Receptionist] → [ICB]

**CQC note:** This document is reviewed in Well-Led assessments. Date it, review annually, and ensure all staff know where it is.