Practice Manager Job Description Template

## Practice Manager — Job Description

**Job title:** Practice Manager

**Accountable to:** GP Partners/Principals

**Salary band:** Typically £38,000 – £58,000 depending on practice size and region

### Purpose of the Role

To manage all non-clinical aspects of the GP practice, ensuring the effective delivery of high-quality primary care services, a well-motivated workforce, financial sustainability, and regulatory compliance.

### Key Responsibilities

**Strategic Leadership**

- Develop and implement the practice business plan in partnership with the GP Partners

- Represent the practice at PCN, ICB, and external stakeholder meetings

- Lead change management projects and service improvement initiatives

**Human Resources**

- Recruit, induct, appraise, and manage all non-clinical staff

- Ensure compliance with employment law and NHS Terms and Conditions

- Manage sickness absence, disciplinary, and grievance procedures

**Finance**

- Manage the practice budget and financial reporting

- Oversee QOF, Enhanced Services, and contract income

- Liaise with accountants and manage payroll processes

**CQC and Compliance**

- Maintain CQC registration and ensure ongoing compliance

- Lead on health & safety, infection prevention, and risk management

**IT and Digital**

- Oversee clinical and administrative IT systems

- Lead on digital transformation projects

### Person Specification

- Proven management experience (GP practice or comparable healthcare setting preferred)

- Strong working knowledge of NHS primary care funding and contracts

- Experience of HR management including disciplinary processes

- Excellent communication and interpersonal skills

- MIGPM, AMSPAR or healthcare management qualification (desirable)